“Never say ‘no.’ If you make a promise, the matter is not fixed. It’s for a future day. It affects only a few people. But if you say ‘no,’ you alienate many people right away.” After 2,000 years, that sage advice still stands. It came in 64 BCE to the legendary Roman orator Marcus Tullius Cicero from his brother, Quintus, who apparently was a pretty good campaign … [Read more...]